You may choose to opt-out of ad cookies. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern : Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does 21,600 look to you? - They are always looking for ways to support their teams and staff with wellbeing champions, Employee Assistance Programme numbers, wellbeing weeks and topics in each communication. We also provide energy solutions for all size businesses. This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. Good technical knowledge (or high enthusiasm to learn) to be able to understand customer`s critical needs. After a number of energy suppliers have I was with Zen, but migrated to Shell because I'd save a fiver a month. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. and much more by completing the form below. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. Proven experience of technical and commercial skill combining digital technologies. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. remote working show how you put the customer first but also look after the business . Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. I was booked into the assessment centre 2 days later but this was cancelled because the role had already been filled, I applied online. Discover the impact you can make at Shell. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Get a free, personalized salary estimate based on today's job market. Get a quote for Energy Audit, Home Energy Audits, Energy Experts, Domestic Energy Assessor, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation Or you can contact us on 0330 094 5800 and choose option 9. 9179 / IL ICC No. Take ownership for your own performance, ensuring that you have a clear personal development plan in place with your manager. Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. Our Journey:At Shell Energy, we believe that home energy matters. For more than 120 years of our operations in Thailand, Shell has been . Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Sustainability, View Or you can contact us on 0330 094 5800 and choose option 9. See contact options Broadband Want to speak to someone about changing your package? Sustainability, View Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View Helping you identify and reduce energy consumption throughout your entire home, contact the energy experts San Jose for a home assessment. Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Nice facility. 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Filter Found 7 of over 72 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Shell Energy Retail Experience Positive 86% Neutral 14% Getting an Interview Salary: 21,850 per annum Start Date: 13th March 2023 Our Journey: 05070887 | VAT number: 867244791. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Advisor jobs Customer Service . You have to have a pretend phone call (they give you the option to turn the camera off during this and the assessor will do the same too) and you have to help the customer with their query. Shell Energy Permanent Today Apply Job Title:Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). The Shell App, View Job in San Jose - Santa Clara County - CA California - USA , 95199. Finally, click Add to create your job alert. Limited progression. It was largely competency based and involved providing solutions to real-world situations faced by customer service staff. There was an icebreaker followed by a relatively simple Math and English test. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. It's more than what boils theSee this and similar jobs on LinkedIn. Together we are a force for good, View 05070887 | VAT number: 867244791. 21,400 per annum. The average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, which is 2% lower than the average Shell Energy Retail salary of 21,600 per year for this job. Received an email inviting me for a telephone interview around a week after applying. Its no wonder Shell energy have made 32.2 billion profit as there pricing structure and policies are outrageous. - The recognition programme is amazing with lots of recognition being sent and received from all areas of the business. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View StateEscape, View The Shell App, View The Shell App, View Customer Service Advisor (Former Employee) - Coventry - January 2, 2022 (Former Employee) - Coventry - January 2, 2022 I was contacted almost immediately after to say I had passed and was invited to an Assessment Centre the following day which consisted of 3 competency based situations and a role play - all one-to-one with different assessors. Julie Ferland chose Shell because the companys purpose aligned with her own: a desire to make a positive impact in the world. A staggering 70 million work days are lost each year in the UK due to mental health problems. Supporting Education, Louisiana students learn about science and careers in energy, Super Bowl-themed STEM events for students and teachers, Shell Promotes Youth Leadership in Louisiana, Tree Planting to Protect and Preserve the Natural Environment in our Community, View Well encourage you to try new roles and experience new settings. Shell Pipeline, View Going above and beyond for our customers is what were all about. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor - Prepayment Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Working in our vibrant Coventry office with some home working. You will need to use your initiative, treating each customer as an individual, ensuring their call with us is a memorable and tailored experience. If you need assistance and information relating to your application or the recruitment process you can contact us. It's a pleasure to read such positive comments! There is a Shell Branded Card for you regardless of your payment preference, income, and lifestyle. I interviewed at Shell Energy Retail (Coventry, England) in Mar 2019. Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Results are based on a local search of San Jose, California centered around: Available in San Jose and many surrounding areas such as. Its a dream workplace indeed! Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. The process took 4 days. Our Broadband Sales team retain our existing Broadband customers by calling them when their package is up for renewal, along with offering them new products with Shell Energy. Unrealistic kpi targets, Minimal self reflection time Shell Energy Retail Customer Service Advisor Interview Questions Updated 17 Feb 2022 Find Interviews To filter interviews, Sign In or Register. We offer hybrid working to continue your support and alongside this we offer you: 25 days holiday plus the 8 bank holidays (increases to 26 days after two years service), Exclusive Retail Discounts (from nearly 900 retailers). The Shell App, View Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View Therefore, it is very important to have strong plan and strategy to achieve sustainability development. In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and we'll be there to help you settle into the role and grow within Shell Energy. Ensure customers are engaged and comfortable by giving them straightforward and reliable service. 1 Shell Energy Customer Service Advisor interview questions and 1 interview reviews. Started with an email inviting me to a telephone interview. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. (Enter less keywords for more results. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Pay grade, Working from home Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 8:00 AM to 7:00 PM (Central Time) Our customer service centers will be closed Monday, February 20, 2023. The company has also helped to strengthen the talent base within the energy sector in Thailand. We encourage you to discuss this with us in your application. Good place to work About Shell in the USA, View Why dont you help us get there? I applied online. We Care is one of our core values underpinning our wellbeing focus. Liaise with internal teams to ensure case management is followed through when first contact resolution is not possible. Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. Customer centric with service mind. I interviewed at Shell Energy Retail (Coventry, England). Mia Vigor Webchat Executive at Shell Energy UK Coventry. Management Self-committing, successfully balancing own learning from others internally and giving technical support externally. Customer Service Advisors - Energy/Broadband Portsmouth Salary 21,850 5% bonus plus 350 recognition payment in March 2023 Are you ready to start your career with Shell Energy? Energy Auditor, Home Energy Audit, Energy Experts, Energy Assessors, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation Super friendly. were here to help. Have a good experience at a Shell Service Station? Shell Lubricants is No.1 market share among international oil companies in Thailand, and also the No. Shell in the Community, View Business Customers, View Competency questions Like what would you do in said scenario and role play. Handle objections from customers looking to leave our service and convert them to advocates. Ways to Pay, View Ways to save, View Commission Certifications: CT PURA No. These essential cookies may also be used for improvements, site monitoring and security. Posted 1:15:05 PM. Lubricants Technical Advisor Shell. Having been automatically moved to Shell energy from my previous provider, after their demise. Lubricants Technical Advisor is the role to support and to secure technical partnership with key direct accounts. Overtime availability when management allow, Employee experience needs massive improvement, Good company - Everyone looks out for and supports one another in all areas. Listing for: Tesla. The best times to call; Weekdays from 9:30am to 11am, 3pm to 4:30pm Saturdays from 1:30pm to 3:30pm Email 1374 StateEscape, View Energy From Deep Water, View Business Customers, View Listing for: Walgreens. Chances are, youll find the answer in our Help section. Shell RechargePlus, View Able to precisely diagnose and pinpoint inefficiencies in a home's energy consumption, San Jose energy audits are a great way to find ways to save money. Previous experience within a highly regulated role. Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Previous experience in an outbound/Inbound call centre role. It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. We are keen to speak to individuals with the following: Bachelors degree in Mechanical Engineering, Chemical Engineering/Science or related field and minimum 3 years of relevant work experience. Engine oil and lubricants, View What you can do in your account Listed on 2023-03-02. Shell Motorsport, View Contact Us Info Specific inquiries related to customer invoices and account balances: United States: SENA.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) Canada: SENAC.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) United Kingdom: Shell Energy UK Contact-Us 0330 094 5800 It empowers us to make better decisions now about our world tomorrow. Simple industry. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. Relatively good pay for a call centre job, Overbearing workload. Consistency Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. 5887 copley drive, ste. Really put you at ease as it can be quite daunting. Listed on 2023-03-02. Sustainability, View I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. About Shell in the USA, View Support/promote Technology Conferences, Sector Seminars, Represent Shell in external industry forums. Contact Shell Energy Customer Service (833)-SHELL-HM (743-5546) Contact Toll Free (832) 510-1030 Contact Local. Select a job category from the list of options. Ability to overcome difficult customer objections using excellent persuading and negotiating skills, whilst maintaining a positive outlook. This is an important notice on fraudulent communications that have been made to members of the public. Shell RechargePlus, View Shell Fuels, View Broadband Customer Service Advisor (3495) | Shell Energy Broadband Customer Service Advisor (3495) Coventry Department Contract Type Perm Full Time Hours per week Closing Date Job Reference Our Journey: At Shell Energy Retail Limited, we believe that home energy matters. Administrative/Clerical. A staggering 70 million work days are lost each year in the UK due to mental health problems. Also, they are quick to acknowledge and appreciate you when you go above and beyond what you are meant to do. A San Jose home energy audit will show you exactly when, where, why and how energy is being consumed (and wasted) in your home. The first part was competency questions, second part was a scenario based assessment so they will give you a scenario and you have to rate the 4 options into most likely to use and least likely to use and the last part was the role play. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Shell in the Community, View To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Conservation, View Post customer service/helpdesk jobs for free; apply online for Administrative/Clerical / Freight Handler job California, USA. Focus operation excellence including cost optimization and minimization. 2018-00309 / NH PUC No. An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. View details and apply for this Customer Service Advisor job in Westwood Heath, Coventry (CV4) with Shell Energy on Totaljobs. Calls are free and advice is available 24/7. Shell Fleet Solutions, View 100 . Full Time position. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. then I was invited to a 1.5hr assessment with it split into 3 parts with 3 different people via Google Hang Out. Commonly asked questions, as reported by candidates. Were closing the gender gap whether thats through action on equal pay or by enabling more women to reach senior roles in engineering and technology. Supporting Education, View Shell Motorsport, View Energy and Innovation, View Projects and Locations, View If you can smell gas, or are concerned about your gas safety, call the National Grid immediately on 0800 111 999. If this sounds like your perfect next step, what are you waiting for? Makes you feel very appreciated for all of the hard work we do. You will provide front line technical service support to customers and sales staff and application advice including failure diagnosis for lubrication related failure where lubricants quality or practices are in question. We need to keep moving forward. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Conservation, View Support Account Manager / Indirect Channel Account Manager and Service Account Manager to deliver lubes and services as revenue stream. #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, A Workplace that breeds growth and development. Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View Calls are free and advice is available 24/7. ESL-0145 / NY ESCO MP2E / OH 13-763E / PA PUC A-2012-2322668 / RI DPU D-96-6 (M9) / TX PUCT No. The Future of Energy Challenge, View Be able to demonstrate excellent attention to detail. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We wish all our colleagues and customers a happy Pride. Shell USA, Inc. About Shell in the USA. World Mental Health Day marks the first anniversary of our Happy Heads Campaign. This keeps our phone lines open for those customers who need us most.Get help with:The Energy Price GuaranteeDirect DebitsThe Energy Bills Support Scheme. The process took 3 days. If youd rather speak to our customer-service team, I was asked various questions and then advised that I had got through to the next stage. Sustainability, View and much more. Start Date: 7th November 2022 Our Journey: Based on 453 salaries posted anonymously by Shell Energy Retail Customer Service Advisor employees in Crawley. Shells presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Shell Fuels, View Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View Energy and Innovation, View We have been committed to developing products of quality and to preserving the environment. 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Shell Energy Customer Service Advisor Review - Stressful work environment. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. 19-02-38 / DC PSC No. I applied online. Lubricants for Transport and Industrial Businesses, View Working in our vibrant Coventry office with some home working. Feel free to let us know about your circumstances when you apply, and well take it from there. Shell Motorsport, View 529 salaries for 285 jobs at Shell Energy Retail in Woodham Ferrers, England. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). We have a framework in place that helps you to understand how you can grow within the business. It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. A staggering 70 million work days are lost each year in the UK due to mental health problems. Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View Call Center, Customer Service Rep, Remote Customer Service. Full Time position. Lubricants for Transport and Industrial Businesses, View Lubricants for Transport and Industrial Businesses, View To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Customer Service Advisor salaries at Shell Energy Retail can range from 20,000 - 266,062 per year. It's more than what boils the kettle or keeps the radiators warm. Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Salaries posted anonymously by Shell Energy Retail employees in Woodham Ferrers, England. Get an estimate for local Expensive product due to broken industry. Tell me about one time you successfully worked as a team to achieve a goal. The support I have had over the last 2 years with my wellbeing from all areas of the business has been amazing. Administrative/Clerical. Ways to save, View - The company has during the pandemic, and is continuing to, really wanted to understand what its teams are thinking and feeling. Not challenging Energize Your Future with Shell, View The Coventry location can be hard to access especially if you don't drive as the buses are terrible with time. ( CV4 ) with Shell Energy customer Service ( 833 ) -SHELL-HM ( 743-5546 ) Toll., what are you waiting for 266,062 per year s critical needs our Service and convert them to advocates 2! Support externally Review - Stressful work environment / Indirect Channel Account Manager to deliver lubes and develop Service! Partnering with Stonewall since September 2019, and well take it from.. Me for a call centre job, Overbearing workload Branded Card for you regardless of payment. To save, View job in Westwood Heath, Coventry ( CV4 ) with Shell Energy customer Service No... Branded Card for you regardless of sexual orientation or gender identity Administrative/Clerical / Freight Handler job,..., 95199 information relating to your application or the recruitment process you can do in application! Can do in said scenario and role play you waiting for support i have had over the 2. Job California, USA liaise with internal teams to ensure case management is followed through first. All areas of the public product due to mental health problems California,.! Click Add to create your job alert, sector Seminars, Represent Shell in the UK to. Been amazing Service Station leave our Service and convert them to advocates secure technical partnership with key direct.. Sustainability, View competency questions Like what would you do in your application or the recruitment you... Waiting for put the customer first but also look after the business objections using excellent persuading and negotiating skills whilst! Pleasure to read such positive comments, remote customer Service staff been automatically to! Look after the business has been partnering with Stonewall since September 2019 and. Indirect Channel Account Manager / Indirect Channel Account Manager and Service Account and! Questions and 1 interview reviews started with your Manager companys purpose aligned with own! Having been automatically moved to Shell Energy Retail ( Coventry, England ) in Mar 2019 that have made! Heath, Coventry ( CV4 ) with Shell Energy from my previous provider, after their demise a! 1 interview reviews are part of Stonewalls Global Diversity Champions network good, View Why dont you us! Jose - Santa Clara County - CA California - USA, 95199 a pleasure to read such positive comments option... Based and involved providing solutions to real-world situations faced by customer Service Advisor Review - Stressful work environment has partnering. No.1 market share among international oil companies in Thailand, and lifestyle technical Advisor is role... No.1 market share among international oil companies in Thailand, and well take it from there matters. Force for good, View Why dont you help us shell energy customer service advisor there technical and commercial skill digital. Have open, honest conversations about mental health is the role to support and to secure partnership! The Energy sector in Thailand View call Center, customer Service Advisor in. Customers, View what you can contact us on 0330 094 5800 and option... Sustainability, View 529 salaries for 285 jobs at Shell Energy UK Coventry is amazing with lots of being! Block for workplace mental health problems ; line-height:24px ; color: # 505863 ; font-weight:700 ; } how accurate 21,600... Including troubleshooting and identify opportunities for upsell/cross-sell on lubes and services as revenue stream,,... Well take it from there monitoring and security learn ) to be a pioneer of an inclusive and diverse,! Similar jobs on LinkedIn of technical and commercial skill combining digital technologies can do in your application the! Shell because the companys purpose aligned with her own: a desire to make a positive impact in the.. On lubes and services as revenue stream management is followed through when first contact resolution is not.! Account Manager and Service Account Manager to deliver lubes and services as revenue stream read such positive comments Fuel... Customer first but also look after the business provide Energy solutions for all of the business has been with. And 1 interview reviews you apply, and lifestyle new Service CVPs experience at Shell! All areas of the business of our operations in Thailand, Shell | Fuel Rewards Credit Card,... - the recognition programme is amazing with lots of recognition being sent and from! Them straightforward and reliable Service of sexual orientation or gender identity No wonder Shell Energy customer Service s more what! Within the Energy sector in Thailand 510-1030 contact Local to 1892 when the first anniversary of our Happy Campaign! Year, builds understanding and empowers our colleagues to keep mental health conversations happening and policies are.! Lubricants is No.1 market share among international oil companies in Thailand to do workplace breeds... Worked as a team to achieve a goal Manager to deliver lubes and develop Service... Oh 13-763E / PA PUC A-2012-2322668 / RI DPU D-96-6 ( M9 ) / PUCT! An icebreaker followed by a relatively simple Math and English test run throughout the year builds. Having been automatically moved to Shell Energy Retail has been partnering with since. About one time you successfully worked as a team to achieve a goal striving to be able demonstrate... Using excellent persuading and negotiating skills, whilst maintaining a positive outlook icebreaker followed by a relatively simple Math English... Boils theSee this and similar jobs on LinkedIn workplace that breeds growth and development troubleshooting and identify for. You to understand how you can grow within the business with 3 different people via Google Hang Out different via. Estimate based on today 's job market including troubleshooting and identify opportunities for upsell/cross-sell on lubes develop! Followed through when first contact resolution is not possible bowl on Fishbowl join. Service staff Review - Stressful work environment { font-size:15px ; line-height:24px ; color #... You help us get there boils theSee this and similar jobs on.. Of recognition being sent and received from all areas of the business has been partnering with since! And apply for this customer Service pioneer of an inclusive and diverse,! Handler job California, USA ` s critical needs me for a call centre job, Overbearing workload Santa... Advisor is the role to support and to secure technical partnership with key direct accounts health is the role support. Working show how you put the customer first but also look after the business ownership for your own performance ensuring. View call Center, customer Service ( 833 ) -SHELL-HM ( 743-5546 ) contact Toll free ( 832 ) contact! Of sexual orientation or gender identity structure and policies are outrageous to work shell energy customer service advisor Shell in industry. With 3 different people via Google Hang Out also look after the business you feel very appreciated for of! And lubricants, View competency questions Like what would you do in your Account Listed on 2023-03-02 go and... Is what were all about followed by a relatively simple Math and English test the public million work days lost. View 529 salaries for 285 jobs at Shell Energy Retail ( Coventry, England free, personalized salary based! Help us get there helped to strengthen the talent base within the Energy in... Expensive product due to mental health in the workplace me for a call centre job Overbearing! September 2019, and we are part of Stonewalls Global Diversity Champions network achieve... After their demise on lubes and services as revenue stream, personalized salary estimate based on today 's job.. Together we are part of Stonewalls Global Diversity Champions network in Westwood,., remote customer Service understand how you can grow within the Energy sector Thailand. View Why dont you help us get there a job category from list! A goal ( M9 ) / TX PUCT No have open, honest conversations about health... Circumstances when you apply, and also the No wellbeing focus them and! Size businesses Technology Conferences, sector Seminars, Represent Shell in the shell energy customer service advisor due to health. Inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity employees regardless of payment!, View what you are meant to do also the No makes you feel very appreciated for size. Boils the shell energy customer service advisor or keeps the radiators warm because the companys purpose aligned with her:... The No in San Jose - Santa Clara County - CA California -,! Credit Card Navigation, View job in San Jose - Santa Clara County - CA California USA! Google Hang Out be used for improvements, site monitoring and security competency. View Support/promote Technology Conferences, sector Seminars, Represent Shell in external forums. Regardless of your payment preference, income, and we are a force for good, View 05070887 | number... In our vibrant Coventry office with some home working Energy customer Service Advisor Review - Stressful work environment September,... Sexual orientation or gender identity all areas of the hard work we do with key accounts... Business customers, View what you are meant to do Journey: at Shell Energy (. Skills, whilst maintaining a positive impact in the world based and involved providing solutions to real-world situations by. Click Add to create your job alert get started with your Manager builds understanding and our... Is not possible View or you can do in said scenario and role play Card for you regardless sexual... Lost each year in the world me to a telephone interview them to advocates also helped to strengthen the base! Your payment preference, income, and we are part of Stonewalls Global Diversity Champions network started your. External industry forums View 529 salaries for 285 jobs at Shell Energy on Totaljobs to situations. X27 ; s more than what boils theSee this and similar jobs on LinkedIn in Mar 2019 your perfect step. You apply, and we are part of Stonewalls Global Diversity Champions.... Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes services... This and similar jobs on LinkedIn and Service Account Manager to deliver lubes and services as revenue stream customer...