The Optus Ultra WiFi modem (a.k.a. Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. Instead of using the 5366-LTE as full blown backup you use it as a passthrough mainly for the IoT's, or just what's needed to get back into the house. As all 3 lights were blue on the nbn box I thought it was strange so changed the Ethernet cable and it switched back to nbn, will have to monitor the situation. The modem w. I've been given 4 of these by Optus and each one has failed, the latest not even lasting 2 weeks. Does anyone know the LAN address can be changed on the current wifi modem that Optus supplies? new modem has arrived. I'm guessing you're on yours is still on the factory shipped v31. Backup speed: the speed of your 4G back up service is limited to a maximum line speed of 12Mbps for downloads and 1 Mbps for uploads. Hopefully its feature set and performance is good too. Port triggering is just port forwarding but it allows forwarding to multiple devices instead of just a single device.l. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out (they update about 20,000 units per day during that phase), so it might be days or weeks before a user initiated forced update will work. Trust me, they really did fix it to the 5366 model, good luck trying to crack it and use it with other devices not approved by Optus Corp. Hi, Sorry if this has been asked! Just got a reply from Optus "I had a word with our relevant team and they have confirmed that port forwarding is not available with Optus anymore.If you're looking for port forwarding option then you need to contact modem manufacturer for further help.". There's a thread on it here and it's very frustratinghttps://yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456#M24751. The second modem can also be set up with a standard voice data sim and used to connect ny 4G. Just found out you can not Port Forward this device at all. Keep an eye on your next couple of bills just to confirm that its actually free as it wouldn't surprise me if it does actually make it onto your bill. Apart from the coarse message type filtering, is it possible to turn off some of the notifications (such as the one above)? That would do it Was it properly connected ('clicked' in at each end) in the first place and a good quality cable? But that still wouldn't solve the ~30 concurrent days problem. How do you update the modem, I'd like to do mine as well. You're stuck with the standard settings, just dimming of the led lights and putting in some port forwarding is about all you could do on it. Problem with that is that 4G will be active all the time even if you are not actively using it, and one of the limits of the Optus 4G backup is ~30 days continuous use. Anyone else having similar problems since the fw update should log a case with them, & refer to parent case # 23716493, They confirmed that "after the firmware upgrade many customers are facing the issue". I then tried disconnecting the WAN connection from the NBN modem, waited again for 10 mins or so, but nothing, the 4G SIM backup didn't take over or activate. 12 months since I've been using this second one, that it too showed the same failure, though limiting sync speed to 13/6. The Optus modem is fairly recent which means supply is still low. Very happy with Optus thus far but it's been a week so have to see in another month or so, on whether they beat Telstra in constant download speeds ; ). I don't have an Optus modem with 4G backup to test. The speeds were definitely not as slow as 1Mbps all of the time, as we were able to watch 480p / 720p quality video on YouTube, for brief moments (letting YouTube auto adjust). What's people's experience with using their own routers for home wifi? After my 3 year incarceration with Optus, will most probably go back to Telstra again. You can only unlock your modem by doing this, or you could study for years in hacking code to get this model to work for yourself. I am hoping that I can do much the same thing on the FAST5366LTE-A, but before I start experimenting, maybe someone has prior experience? Tested my laptop via telstra hotspot on my ph got in straight away. Another land-fill object, from one of our infamous Telecommunication Company's. Very satisfied. If it works its pure luck as it should be linked to account account. At least you got yourself a free spare modem. Note: to use L2TP on Windows 10 when behind a NAT device (so your gateway) you will need to do a registry tweak and *reboot* first. It should be automatic. OPTUS Sagemcom Gateway FAST 3864AC NBN Router. 50, 20. When once it synced at 50/18 for my 50/20 service, it started syncing at around 20/18, so it was replaced. am talking about the Telstra phone service provided over NBN not a third party VoIP provider. Your speed pack 4 is 100/40, but the Internet Every day Plan is 100/20 (speedpack 3+ ), so you are better off where you are. Yes, but it would not make full use of the 4G backup as the Ultra would not be functioning as you main router. I have an older one without the 4G. A workaround is leave it turned off and just connect its LAN to your router WAN if you do have an NBN outage. Looks like the discount is not running anymore, but if you can nab the 4G-backup modem, and are unlikely to switch RSP's worth a shot. Will it work on a new ISP? Quite a few devices hanging off the two switches. If it had bridge mode you would not end up with double NAT because in bride mode the modem would not do any routing. . The Sagemcom Fast 5566, also known as the Home Hub 3000 from Bell, helps to protect your network by blocking incoming internet connections.This is an important feature that helps you to control which applications have access to your network. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out. I can only assume the Port Control Protocol implementation in TPG's CG-NAT was working with my environment. Not sure what fixed itFurther update.. spoke too soon, they started again just before midnight.. no ideas about this, just seems silly to fill up the log with lots of meaningless, unctrolled, irrelevant records though.. hopefully its a FIFO log Has anyone on the Optus 5366LTE had an issue that devices connected on WiFi work fine but the same device on ethernet connection won't connect to sites and gives a No Internet Access / Unidentified Network message depending where you look ? Are you saying that you are on 100mbps but can't achieve 100mpbs? Router Sagemcom F@ST 5366S - Hilo de recopilacin de informacin egosumpapa 21 Febrero 2020 egosumpapa Usuari@ ADSLzone Mensajes 52 21 Febrero 2020 #1 No hay mucha informacin de este. The only identifiable change in that time the recent firmware upgrade. Another caveat is that I could not force my family to totally stop their internet usage too, so that result could have been higher still. Old Software: SG4Y1L002039 GUI Version: 4.103.1New Software: SG4Y1L003031 GUI Version: 4.124.2. Since then the NBN has failed us multiple times, and we've had to use or mobiles as 4g hotspots. But that's due to the failed 4G implementation within our area. The house is one that requires a mesh network. No premium speed here :(. But you shall still receive their Bill, regardless ; ). Optus are now sending me a new 5366 to install/test. They've had multiple batches that they stuffed up. However, if you don't require a VOIP line you can use any modem/router, depending on NBN 'type'. That's a shame, a bit silly they'd want to charge $250 for it if it only works with them anyway Telstra/Optus they both charge similar amounts. Only because Optus 5366 is cat 12 based on their website https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642. Is it still usable? Yeah, don't know about that working in double NAT, but with the black 5366-TN (is that what you have) you can disable NAT in the port forwarding section. I found some antennae from an unused modem with the same SMA connectors, so I tried those for fun, but got the same speed test results. I've been wondering if that's the case, because I'm on Aussie (great customer service) but my internet has been dropping out a lot. Ltd. All Rights Reserved. Next, find router IP, you can check SAGEMCOM F@ST 5366 IP here. Absolutely no issues for my FTTC connection. Having issues with the latest update which I appear to have got sometime over the weekend. Router gives false indications of having an active connection when it does not. So now I need to come up with a solution. item 1 Sagemcom Optus Black Gateway F@st 3864AC NBN Wireless Modem Router 4-Port, WAN Sagemcom Optus Black Gateway F@st 3864AC NBN Wireless Modem Router 4-Port, WAN. When I played with it some time ago on the 5366-TN version it was next to useless from what I remember. I already know the 4G backup works though! Citrix still works. That's solid evidence of a firmware problem. The most consistent way to force an update is to just reboot the modem through the maintenance menu. Just be aware that port forwarding opens the port permanently and is a greater security risk than port triggering which only opens the port when required (triggered). Sagemcom F@ST 5366TN Port Forwarding Guide Phoenixrexx 30 subscribers Subscribe 86 11K views 1 year ago I struggled to find any direct information on how to port forward for my Sagemcom. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. . Make staying at home more enjoyable with these products and tips. Have FTTCThanks. Optus would probably restrict it the same to avoid users placing it in a 4G modem and using it away from the house. You can only unlock the 4G part by reading the reg number off the SIM Card. Is it that only because the 4G hasn't 'kicked in' or does that confirm that something is wrong with my SIM card or setup? Signed up new provider in Feb 2022 Model: Sagemcom Gateway F@ST 5366 TN Colour: Black Maximum LAN Data Rate: 1000 Mbps Number of LAN Ports: 4 Type: Router Features: ADSL, Dual-Band Brand: Sagemcom INCLUDED 1 x Optus Sagemcom Gateway F@ST 5366 TN modem router 1 x original power adapter 1 x RJ45 LAN cable 1 x RJ11 phone wire 1 x Splitter $48 That was finally resolved today and the service was activated.. so a chance to learn my way around the modem/router at last. That way, the WAN 2 port will only become active if WAN 1 (NBN) goes down. On an Optus pop up about the router it states: Some services or service features may not work while the Optus Ultra WiFi Modem is using the mobile backup pathway. No idea, but it didnt have any 4g equipment inside when I opened one up so most likely an addon card that was not on that model but is on this new one. Please remember I'm up here in the top end so everything is so slow, that includes any updates or shipped goods. 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