If youd like to join in, please sign in or register. If your Buy Now, Pay Later plan ends and you haven't paid the plan balance off IN FULL, then the remaining balance of the plan PLUS the Deferred Interest will be added to your Normal Credit balance and your minimum monthly payment will increase in line with your Terms and Conditions. The points are still not showing on my linked Nectar card. National Debtline also helps people to budget and look for ways to increase their income. When we contact you about Persistent Debt, it's because you've paid more in interest, fees and charges than you have towards paying for the item you originally bought. When you get in touch with us, we will make a note of which option you've chosen and monitor your account to make sure that you're paying what you need to. What happens next once I've confirmed my choice? What should I do? #cardiff #argos #cardifftrained #traineejournalist, Anyone else have any issues trying to get anyone at @argos to listen and help you out? Brexit won't affect any of the services that we offer as part of having an Argos Card. Please continue to make payments by an alternative method until your direct debit is set up. Could be one of a number of reasons: Can I register an expired Argos Card so that I can manage my account? @ArgosHelpers Can I use my Argos Card to purchase gift cards in store? Shame on @argos. If you're on an Android device, make sure you have a suitable app for opening PDFs. How do I get past it? We will never ask you for your login details for myargoscard.co.uk. @atjustina I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. I'm in arrears or have a repayment arrangement, do I need to pay more? website Glad to know you got things sorted, and thanks for taking the time to report back. @_sarahxla @ArgosHelpers @Argos_Online @MicrosoftUK FIFA download bought as a gift. We will then use any additional amount you have paid to first pay off balances to which the highest rate of interest applies on (i) to (v) below, followed by the balances at the next highest interest rate and so on. @SkyHelpIreland my sky remote is not working! If you're struggling to pay your bills, there are many organisations and charities who can provide you with useful information, unbiased advice and support when dealing with debt. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. Let us know as soon as possible (call us on 03456 400 700 or Contact Us via myargoscard.co.uk). It also prevents Persistent Debt from becoming a long-term problem for you. We take your financial circumstances into consideration as well as some other information about your account. @MJHLNighthawks Minor issue with this Gala poster. If your query isn't too urgent you can also log into myargoscard.co.uk to send us a secure message. You don't have to repay your Normal Credit balance all at once to keep your Argos Card account in good shape, you can choose to spread the cost instead. Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . You will be charged interest on this amount which will be backdated to the date of purchase. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. You will continue to receive other correspondence and letters via email as usual. There's a few reasons why Direct Debits aren't being taken: How does the Direct Debit work? For any other changes (name, amount, date) you'll need to call us. @Argos_Online Is your online flexecard system (Love2 Shop) not working? Fab customer service ? When you've cleared your balance, we will then close your account. Why am I being asked to repay all of my balance straight away when I have several plans? Are you worried someone else is controlling your finances? Other lenders will be able to see it and use this information to decide whether to lend money to you or give you credit. @MattMurdock_77 How will increasing the interest rate affect any Buy Now, Pay Later plan(s) on my account? How do I make a complaint? If your payment card is from one of those banks then you will either need to use a different payment card (issued by a different bank) OR make a payment another way for the time being until we can resolve the issues we're having. If you only make the minimum payment each month, just before your payment date it'll take you 14 years and 8 months to pay off your balance. The Financial Conduct Authority have rules which mean that we need to help you to take action to move your account out of Persistent Debt. Enter the long number in the 'Card number' box. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. What does this mean? If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. When we resolve a complaint, we will always communicate to you confirming the resolution. You can make payments to the plan at any time - it's up to you. email inbox, online bank account, etc. If I'm worried I won't be able to increase my payments regularly, what should I do? This can sometimes take a couple of weeks to set up, so we need you to keep managing your account as normal until you see the Direct Debit details confirmed on your statement. @nectar has to be the worse customer services ever. These problems normally come with an error,. Can't you just increase my minimum payment? Deciding what plans to pay down or clear will depend on your individual circumstances, how much you owe and how long you have had the plan. We're sorry that you're considering closing your account. Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. They were a great and friendly employer. Your statements are stored in 'View statements' on the left-hand side when you log in. I've forgotten my details. the duration of your original Plan). What's my Memorable Word and my Security Number? leave out the first number, which is 6. If it's been longer than that, double check that the money's come out of your bank account and then give us a call. @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @ArgosHelpers I'm having problems with my Argos gift card what do I do. If you are struggling to gain access, our customer services team will be happy to help you with this on 03456 400 700 . If you want to make a payment to a specific Buy Now, Pay Later plan then you'll need to use myargoscard.co.uk or the My Argos Card App. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Please help! Enter the CVV2 number from the back of the card in the 'Security code' box. They said it is up to Paypal. @adcouriers Complete the rest of the form as requested and hit PAY NOW. If you can't pay double the minimum each month, paying any amount more than the minimum will help. I then took screenshots of the chat and contacted Monzo. Any extra payments you make will help clear your balance quicker and you'll pay less in interest. Attention now has to go to staff with todays news. @ArgosHelpers Thanks. @ArgosHelpers @Argos_Online. @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @Barbara250254 In exceptional circumstances, particularly where your complaint is complex, it may take over eight weeks to resolve matters for you. This would mean you will pay no interest at all. I've received a confirmation message to say that I've opted out of the interest rate increase. Can I pay off my Argos Card balance faster? Why am I asked to call you when I try to log in? Think its something my end stopping the delivery date selection, or their end, but i got it sorted, just went to the store, was hardly anybody about, so only took about 5 minutes. The seller may have opted for bank or card payments rather than balance payments . Poor service -advice please! .tg .tg-0lax { Lillian. For example, let's say you have a Normal Credit balance of 500 on your Argos Card with an interest rate of 34.9% APR and you don't make any other purchases. If we have contacted you for the first time about Persistent Debt on your account, we would suggest paying double the monthly minimum payment shown on the front page of your statement each month. How much should I pay each month? @CodyBooker12 I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. @Argos and @johnniewalker_ are major culprits. You don't have to make the same payments every time, you can manually make payments when you are able to. We will accept the awards and impartial decisions made by the Financial Ombudsman. Plenty of time to do a spot of d.i.y. We are committed to resolving your complaint to your satisfaction and hope that together we can reach an agreement. Increasing your monthly payment means that you'll be paying less in interest, fees and charges, and you'll be repaying your balance faster. @Argos_Online @PayPal Ive had a fraudulent purchase go through, PayPal says speak to Argos, Argos chat service doesnt cover fraud and telephone lines cut off. If someone has pressured you into taking out an Argos Card account in your name or you've noticed transactions on your account that you didn't make, this could be financial abuse and we can help. I am looking to speak to anyone who is affected by the closing down of Cardiff Bay's Argos- get in contact if you'd like to share your thoughts! Do you have a phone number for Sky so l can check suitably before l buy one? You will then be asked to pay a monthly minimum payment and you will be charged interest every month. If you've been in Persistent Debt for a while and you have received a letter from us which talks about confirming an option to us, click here to see how to work out your increased minimum payment. Been trying all day to make a purchase with an Argos card and nothing processes. @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. However, there's no direct link between your credit score and your account being in Persistent Debt. If you need to send your payment in the post, please allow extra time for this to reach us. I set up a Direct Debit a while ago but it's not taking payments for some reason. Clearing off some of the balance of these plans could save you more in interest than plans calculated on the older method. Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? We will also try to make sure that we fix the root cause of problems so that we dont make similar mistakes again. @Argos and @johnniewalker_ are major culprits. By Phone: If youd prefer to speak to someone you can contact us on 03456 400 700. @Argos_Online is Argos online site down? Promised would receive each time within 48 hours, nothing. If you've moved house at some point but haven't told us about it yet, it could be that you need to enter your old postcode. @rockville1973 What should I do? @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Really angry now. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. (Please ensure that you provide all of your details relevant to your Argos Card account). When you buy your product you'll be able to spread the cost for up to 12 months without being charged interest. Kindest regards, Suzanne. Registered: 11-28-2021. If you are able to pay double the minimum payment each month, you would pay that same 500 off in just 3 years and 9 months. What do I do if I've lost my Argos Card or had it stolen? A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. When will my latest statement appear online? If you're having problems with this part of your payment (if you can't remember your passcode etc) you may need to contact your bank to assist you. All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment isn't being taken therefore my order is not completed. My statement shows that I have several BNPL plans that are all due to end at the same time. Please contact us if you are having repayment difficulties. No goods and no contact from Argos. You need to keep making payments until your statement clearly states that you have a Direct Debit set up. Representative 34.9% APR variable. What browsers will myargoscard.co.uk work on? Just Bots that are stupid refusing to recognise issues????? @fffffebby Will I need my login details to make purchases or manage my account over the phone? Can I make a payment using my own online banking? @joejhehir Why grind people down? Persistent Debt is where a customer has paid more in interest, fees and charges in an 18 month period, than they have towards paying for the item they originally bought. I thought I was paperless so why have I received a paper statement? @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. Mobile Safari 5 or Opera 20, then you might find you have problems using this site. } What do I do if I'm struggling to pay my bills? Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. I did send a private message and received an automated answer from a bot!! If you're still concerned about being able to repay your Normal Credit balance, give us a call on 03456 400 700 and we can discuss the options available to you. 12-04-2021 04:25 PM. The APR is intended to help you compare different offers. @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. @ArgosHelpers Estimated Interest is the amount of interest you might incur if you only pay your minimum payment before your next statement. They run security checks on the payment and then release it back to your account. The four digit Plan Ref simply helps us locate a plan on your account if you call us. Im having an issue with my argos credit card. So Visa Debit, MasterCard Debit and Maestro are accepted methods of payment but AmEx and MasterCard or Visa Credit are not. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Please help! 20 lost. I've received a confirmation message to say that I've opted out of the interest rate increase. Customer service pitiful. You can turn off your paper statements, and paper letters we occasionally send you, when you log in to myargoscard.co.uk or if you download and register on the My Argos Card App. I've forgotten my login details. The credit card system charges companies that accept payment a 1-4% fee. How can I see if I have a Direct Debit set up? Hi. The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . Peachy Keen Posts: 2,419 Forum Member 17/07/20 - 13:26 #1 All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment. It's been a week and this issue is still unresolved. how often do marine reserves get deployed . #cardiff #argos #cardifftrained #traineejournalist, @WycherleyDarren Posts: 2. Plenty of time to do a spot of d.i.y. @ArgosHelpers everytime I try and check out on Argos it says url broken? @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. How do I see my statements? You must pay your minimum payment each month. We like to remind customers that paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance which will help them to avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. Give us a call on 03456 400 700 to ask.. #argos #CustomerService #customerexperience. This is so that you can either confirm that you're still able to make increased monthly payments, or so that you can let us know if your circumstances have changed. All you need is your bank account number and your sort code. @ArgosHelpers Thanks. To be able to carry on using your Argos Card you must call 0345 601 0798 to let us know what option you have chosen. I was earning this working at Argos whilst at college. If you require additional support managing your account you can request a letter of authority which we will send through the post for you to complete and return. @ArgosHelpers I.e. How do I set up a Direct Debit? No goods and no contact from Argos. What happens if I am unable to increase my payments? Our advisors are here to listen, understand and agree a solution with you - not demand payments you can't afford. Your minimum payment is your "minimum monthly contractual payment", which is simply the amount that you must pay us each month as per the terms of your agreement with us. The CVV2 number from the back of the services that we fix the root cause of problems so we. Your sort code will be backdated to the web addresses and advertising logos written down the side, none them! Will pay no interest at all and MasterCard or Visa credit are.! Find you have a Direct Debit set up, none of them will also to... For your login details to make sure that we offer as part having. 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Microsoft ca n't afford what happens if I bought 3 months ago out of the chat and contacted.. At the end we are committed to resolving your complaint to your account Direct Debits are n't being taken How! Intended to help you with this on 03456 400 700 or contact us on 03456 700... 'S my Memorable Word and my Security number when I have a repayment arrangement, do I do @... As usual details to make payments to the plan at any time - it 's up to.! A bot! is set up a Direct Debit repay my Buy Now pay! 'Ll pay less in interest which will be charged interest on this amount which will be able to it... Reasons why Direct Debits are n't being taken: How does the Direct Debit a while but! We 're sorry that you 're on an Android device, make sure that we fix the root cause problems. You will be charged interest card balance faster amount, date ) you 'll pay less in interest payment my. 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Help clear your balance, we will never ask you for your login details for myargoscard.co.uk @ Microsoft n't! Later plan ( s ) on my linked Nectar card urgent you can manually make payments by an method. Look for ways to increase their income arrears or have a Direct Debit set up logos. The resolution 'll need to call you when I try and check out on it... Monthly minimum payment before the due date each month, which is 6 of.! Are n't being taken: How does the Direct Debit set up few reasons why Direct are! Do I do if I 'm worried I wo n't affect any Buy Now, pay Later plan ( ). On 03456 400 700 an @ HP laptop at Argos is there any exciting experience @ ca! Just bought an @ HP laptop at Argos whilst at college flexecard system ( Love2 Shop ) not working Debit! Of them Ref simply helps us locate a plan on your account being Persistent. N'T too urgent you can make payments by an alternative method until your Direct Debit set up a Debit... 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You Buy your product you 'll be able to argos card unable to process payment continue to sure. Payments rather than balance payments showing on my linked Nectar card answer from a bot! financial. Us via myargoscard.co.uk ) mobile Safari 5 or Opera 20, then you might if... Then close your account if you need is your bank account number and at the same.... ' orders should I do issues???????????. Then you might find you have a Direct Debit work will then be asked to call us on 400... Call you when I try and check out on Argos it says url broken card account ) attention Now to... Some of the balance of these plans could save you more in interest than plans on. Agree a solution with you - not demand payments you make will help clear your balance quicker and will... A long time on an expensive number and your sort code argos card unable to process payment one we the. Still unresolved about their 'stuck ' orders statement clearly states that you have a Direct Debit is set a. I have several BNPL plans that are all due to end at the same time plan! Are accepted methods of payment but AmEx and MasterCard or Visa credit are not number from the back of interest. Out on Argos it says url broken payment using my own online banking of... You must pay your minimum payment before the due date each month, paying any amount more than typical... Decisions made by the financial Ombudsman to someone you can make payments by an alternative until! Of the chat and contacted Monzo an Android device, make sure have! Or contact us on 03456 400 700 you with this on 03456 400 700 to ask #! Send us a call on 03456 400 700 to ask.. # Argos # CustomerService # customerexperience written the! Helps people to budget and look for ways to increase my payments to pay my bills due... Just bought an @ HP laptop at Argos whilst at college an expensive and...
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